All orders are shipped from Melbourne, Australia.

No, we currently only ship within Australia.

Postage costs vary depending on the size, weight and quantity of the items purchased. The applicable postage cost will be shown on the product page or at checkout.

Orders are usually dispatched within 1–3 business days of purchase.

Delivery times may vary depending on your location and the courier service.

Yes. Pickup is available from:

13A Cumberland Drive, Seaford VIC 3198
Monday to Friday, 9:00am–3:00pm

Shipping is calculated per order. If you place multiple orders separately, each order will incur its own shipping fee. To avoid this, add all items to your cart before checkout.

Please allow 1–2 business days for tracking information to update after it has been issued. For the most accurate delivery updates, we recommend contacting the courier directly.

If your order has not arrived, please check the tracking information and email info@rvrepairsandservice.au so we can assist. If your order is marked as delivered but cannot be located, we also recommend contacting the courier directly for further information.

If your item arrives damaged or defective, please email info@rvrepairsandservice.au as soon as possible and include a clear description and photos of the issue. We’ll review the matter and assist in accordance.

Although rare, mistakes can happen. Please email info@rvrepairsandservice.au with a clear photo of the item you received and we’ll help resolve the issue as soon as possible.

To be eligible, items must be returned in their original condition and packaging. Once an approved return has been received and inspected, the applicable refund will be processed to your original payment method where possible.

Please email info@rvrepairsandservice.au with your order number, the reason for the return and any relevant photos so we can assist as quickly as possible.

Warranty coverage varies depending on the product and manufacturer. Where a manufacturer’s warranty applies, details will be included on the product page where available.

If your item develops a fault, please email info@rvrepairsandservice.au with your order details, a description of the issue and any relevant photos. We’ll review the matter and assist you with the appropriate next steps.

We only use the personal information provided when placing an order or contacting us where necessary to process your order, arrange delivery, provide customer service, and manage any returns or warranty enquiries.

We do not sell your personal information. Information may only be shared where necessary to complete your order, such as with delivery providers, payment processors, or other service providers involved in processing the transaction.

Payments are processed securely through our website’s payment provider. RV Repairs & Service does not directly receive or store your full payment card details.

We do not use your order information for unrelated marketing without your permission.

We accept the payment methods shown at checkout on our website.

If you need to cancel an order, please email info@rvrepairsandservice.au as soon as possible. We’ll do our best to assist, however cancellation may not be possible once the item has been dispatched.

We do our best to ensure all product descriptions, specifications and images are accurate. Please review the product page carefully and contact us before purchasing if you are unsure whether an item is suitable for your caravan, motorhome or RV.

We’re happy to assist where possible, however it is the buyer’s responsibility to confirm that the item is suitable for their specific application before purchase.

Yes. All items are subject to availability and may sell out or become unavailable without notice.

Prices may change without notice. The price shown at checkout at the time of purchase will apply to the order.

Please email info@rvrepairsandservice.au if you have any questions about an item or order. We’ll be happy to assist.

Please include your order number and full name when emailing us about an existing order.